Responsible Gaming at bdbt
bdbt is committed to providing a safe, fair, and enjoyable gaming environment for all players in Bangladesh. Our responsible gaming framework gives you the tools, information, and support you need to stay in control at every step.
Our Commitment to Your Wellbeing
At bdbt, responsible gaming is not an afterthought — it is built into the foundation of everything we do. These are the core pillars of our player protection programme.
Strict Age Verification
Every new bdbt account is subject to a mandatory age verification check. We enforce a 21+ age policy without exception. Players who cannot verify their age will not be permitted to deposit, wager, or withdraw.
Flexible Deposit Limits
Set daily, weekly, or monthly deposit limits on your bdbt account at any time. These limits take effect immediately when lowered. Increases to your limit require a 7-day cooling-off period to protect against impulsive decisions.
Session Time-Out
Use our session time-out feature to take a short break from gaming for 24 hours, 48 hours, or up to 7 days. During a time-out, your account remains active but you will not be able to log in or place any wagers.
Self-Exclusion Programme
If you feel you need a longer break, bdbt's self-exclusion tool lets you close access to your account for a minimum period of 6 months or permanently. During exclusion, all marketing communications are suspended immediately.
Loss Limit Controls
In addition to deposit limits, bdbt allows players to set a maximum loss threshold over a defined period. Once your loss limit is reached, your account is automatically restricted from further wagers until the period resets.
Reality Check Reminders
Enable reality check notifications to receive periodic on-screen reminders of how long you have been playing and how much you have wagered during your current session. Available at 30-minute, 1-hour, and 2-hour intervals.
Recognising the Warning Signs of Problem Gambling
Gambling is meant to be an entertaining activity. If any of the following signs apply to you or someone you know, it may be time to seek support. Recognising a problem early is the most important first step.
- Spending more money on gambling than you can afford to lose
- Chasing losses in an attempt to win back money you have already lost
- Feeling restless, irritable, or anxious when not gambling
- Lying to family or friends about your gambling activity
- Borrowing money or selling possessions to fund gambling
- Neglecting work, studies, or family responsibilities due to gambling
- Using gambling as an escape from stress, anxiety, or personal problems
- Feeling unable to stop or reduce your gambling despite wanting to
- Thinking about gambling constantly throughout the day
- Gambling with increasing amounts of money to feel the same excitement
bdbt Player Protection Tools
Every bdbt account comes with a full suite of self-management tools, accessible directly from your account settings panel. Here is how each tool works.
Deposit Limit
Cap the total amount you can deposit into your bdbt account within a set time window to keep your spending within a budget you are comfortable with.
Loss Limit
Define the maximum amount you are willing to lose in a given period. When your losses reach this threshold, bdbt will automatically suspend further wagering until the period ends.
Time-Out
Take a short break from your bdbt account without permanently closing it. During a time-out period, your account is locked from login, wagering, and deposits.
Self-Exclusion
For longer-term protection, request a full self-exclusion from bdbt. Your account will be closed, all marketing communications will stop, and you will be prevented from opening a new account during the exclusion period.
How to Activate Your Protection Tools
All responsible gaming tools are available directly within your bdbt account. You do not need to contact support to set deposit limits, loss limits, or time-out periods — these can be managed entirely from your account settings. For self-exclusion requests, please contact our support team directly.
Log in to your bdbt account and navigate to the Account Settings section from your profile menu.
Select "Responsible Gaming" from the settings menu to view all available player protection options.
Choose the tool you wish to activate — Deposit Limit, Loss Limit, Session Time-Out, or Reality Check — and set your preferred values.
Confirm your selection. Restrictions take effect immediately. You will receive a confirmation to your registered email address in Bangladesh Standard Time (BST, UTC+6).
To request self-exclusion, email [email protected] with the subject line "Self-Exclusion Request" and include your registered email and preferred exclusion period.
Our support team will process your self-exclusion request within 24 hours and confirm closure of your account via email.
Self-Assessment Checklist
Answer these questions honestly to help you evaluate your current relationship with gambling. This checklist is not a clinical tool, but it can help you decide whether to seek further support.
If you answer "yes" to three or more of these questions, we strongly encourage you to use bdbt's responsible gaming tools or to reach out to our support team. You can also contact a qualified counselling service in Bangladesh for confidential support.
All responses to this checklist are private. bdbt does not record or monitor your answers. This is a personal reflection tool for your own benefit.
Ask Yourself Honestly
Consider your gambling activity over the past 30 days when answering each question below.
Have you spent more money gambling than you originally intended to on more than one occasion?
Have you tried to win back money you lost by placing additional bets (chasing losses)?
Have you found it difficult to stop gambling once you have started, even when you wanted to?
Has gambling caused you to neglect work, family responsibilities, or important commitments?
Have you borrowed money, used savings, or sold personal belongings to fund your gambling?
Do you think about gambling frequently throughout the day, including when you are not playing?
Have you hidden the extent of your gambling from family members, friends, or your partner?
Have you gambled as a way to cope with stress, anxiety, boredom, or difficult emotions?
If you answered "yes" to three or more questions, please reach out to bdbt support at [email protected] or activate your self-exclusion tool. Help is available — you do not have to manage this alone.
Get Help and Support
You are never alone. bdbt's support team is available around the clock, and we take every responsible gaming concern seriously. Reach out through any of the channels below.
Email Support
Send a message to our dedicated support team for responsible gaming enquiries, self-exclusion requests, or account assistance. Plain text — not a link.
Live Chat
Access bdbt's live chat support directly from your account dashboard. Our agents are trained in responsible gaming matters and respond in English, 24 hours a day.
Account Settings
Manage your deposit limits, loss limits, session time-outs, and reality check settings directly from the Responsible Gaming section in your bdbt account profile.
Self-Exclusion Request
To request a formal self-exclusion from the bdbt platform, email our support team with the subject line "Self-Exclusion Request". Your account will be closed within 24 hours.
Strict 21+ Age Policy
bdbt enforces a strict minimum age requirement of 21 years for all players. This policy is non-negotiable and applies to all residents across Bangladesh, whether in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar. Gambling by individuals under the age of 21 is strictly prohibited on the bdbt platform.
All new accounts undergo an age verification process during registration. Players must provide valid government-issued identification confirming they are 21 years of age or older before any deposit, wager, or withdrawal is processed. Accounts that fail age verification are immediately suspended pending review.
- Age verified at registration
- NID or passport required
- No exceptions to the 21+ rule
- Underage accounts are closed immediately
- Parent / guardian reporting accepted
- Applies site-wide across all games
Play Responsibly with bdbt
Gambling should always be fun, controlled, and within your means. If you have questions about responsible gaming, visit our FAQ or contact our support team. When you are ready to play, explore bdbt's full range of games.